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Doing More By Saying Nothing

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A few weeks ago, I had the opportunity to meet with a public official in a local community to discuss the city’s strategic plan. Before the meeting, I had written down a few notes and done some research to better prepare. I had also written down a few objectives for the meeting; bullet points for how I could measure the ‘effectiveness’ of my conversation. About half way through the meeting, I put my notes away... 

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